The Operator Stack is the 3-layer system that lets your agency, law firm, dental practice, med-spa, or consultancy run without you in the chair. 15-20 hour bounded install. Named mechanism. Concrete artifacts. Done in 30 days.
Every pricing exception. Every hire. Every refund above $500. Every scope change. Every tool purchase. Every client escalation. Every strategic decision.
They all land on your desk.
You're in 6 hours of meetings a day. You can't take a 2-week vacation without everything falling apart. Your team can't decide anything above $5K without you in the room.
The bottleneck isn't leads. It's you.
The mechanism is the sequence. Skip a layer, the install breaks.
Find the 3 things bottlenecking through you. Rank by impact. Pick the most addressable.
Define who decides what, by when, with what data. Move decisions down the org chart.
Install the weekly operating rhythm. The team runs the system, not you.
The sequence is the mechanism. The mechanism is the asset. The asset survives across agency, legal, dental, med-spa, and consultancy.
This is not a course. Not coaching. Not "add AI to your workflows."
You won't watch 40 videos and call it transformation. You get 5 artifacts and a 30-day runbook.
You won't get weekly motivation and call it strategy. You get a 30-day bounded install.
AI is the amplifier, not the foundation. The system works without AI. AI makes it faster.
Built on your business, with your data, live. Decision categories pre-filled for your vertical.
"Replaces person-dependence with system-dependence."
— The Operator Stack thesis
The Operator Stack travels. The decision categories are pre-filled for your vertical.
For 7-25 person agencies (creative, marketing, dev, consulting, fractional).
Get Agency EditionFor 3-15 attorney law firms. Includes conflict-check and fee-structure categories.
Get Legal EditionFor 2-8 location dental practices. Treatment-plan and insurance categories pre-filled.
Get Dental EditionFor 1-5 location med-spas. Provider credentialing and HIPAA categories pre-filled.
Get Med-spa EditionFor 3-20 person boutique consultancies. Engagement scoping and fee structure categories pre-filled.
Get Consultancy EditionGet all 5 verticals for $397. Saves $88 vs buying separately. Useful if you run multiple service businesses or advise other founders.
Get the Bundle5-10 hours/week of operator time recovered. Calculate yours.
"I watched the Loom twice. The Bottleneck Map took 90 minutes. By week 3, the standup was running without me. I've gotten back about 8 hours a week."
"The 5 artifacts are real. Not templates. Not 'fill in the blank.' Actual working documents with agency context pre-loaded."
"We'd done EOS twice. It never stuck. The Operator Stack stuck because the artifacts are simpler and the sequence is shorter. 3 layers, not 6."
DIY tripwire or done-with-you install. Same mechanism, different delivery.
You do the install yourself with the artifacts and the Loom walkthrough. Same mechanism, your time.
Mike runs the install with your leadership team over 4 weeks. Live working sessions. Custom bottleneck mapping.
Both deliver the same Operator Stack mechanism. The tripwire is for owners who'll do the work. The install is for owners who want it done with them.
No. The Operator Stack is process + cadence + decision rights. AI is the amplifier, used only after the process works. You could run the install with no AI tools and it would still work.
Agency operators (7-25 people), legal (3-15 attorneys), dental (2-8 locations), med-spa (1-5 locations), consultancy (3-20 consultants). We don't do e-commerce, SaaS, or pre-revenue.
Because recurring support is the consulting model. The install model ends when the system works. If you need us after 30 days, something is broken — and that's a 1-call fix, not a subscription.
The Operator Stack is the same mechanism (process + people + cadence) but narrower (3 layers, not 6), faster (30 days, not 12 months), and cheaper ($97 tripwire or $2,500-$5,000 install, vs EOS implementer at $25K-$50K). Same chassis, smaller footprint.
The Fit Call filters for fit. If your bottleneck isn't "team can't operate without me," I'll tell you on the call and recommend whoever does fix that bottleneck. The $97 tripwire has a 30-day money-back guarantee — do the Bottleneck Map + Decision Rights Matrix within 14 days, email for a refund if it didn't change anything.
The mechanism is the same across all 5. The decision categories are different. "Engagement letter issuance" is a legal category; "treatment plan approval" is a dental category. The chassis travels, the delivery is vertical-specific. That's the wedge.
The install that fixes that. 15-20 hours. 30 days. $2,500-$5,000 flat. No recurring. No community.
Or pick a single vertical: $97